For quick answers to common questions, please read our FAQ.
If you have a question that isn't answered there, feel free to e-mail us:
or call us at 1-877-734-OPEN from 9am to 6pm, Eastern Time (Monday through Friday). If you call when the office is closed, please leave a message with your name, order number (if applicable), and contact information. We promise to get back to you within one business day.
Learn more about becoming an OpenSky Shopkeeper here or contact us at hosts@theopenskyproject.com.
Learn more about becoming a supplier here or contact us at suppliers@theopenskyproject.com.
Send general inquiries via this web form:
Learn about how OpenSky is bringing real people back to shopping.
When you shop at OpenSky, we guarantee your happiness.
You may return any purchase, for any reason and in its original condition, within 1 year for a full refund. And we'll pay for the shipping!
We guarantee your privacy and information safety when shopping at OpenSky.
Your happiness is also guaranteed! Everything you purchase is backed by our guarantee.
We use a technology called Secure Sockets Layer (SSL) for transmission of any customer information. This keeps your shopping transaction with us private and secure.
We respect your privacy and hate spam as much as anyone.
We will never spam you, or sell your personal information to anyone, ever.
Call, email, or Twitter us for questions, service, or to place an order. You'll talk to a real person!